University of Iowa Health Management & Policy

  Hello from Iowa!                                                                                                         View from the HSSB patio, and the path I walk after lunch! This summer, I’ve had the wonderful opportunity to intern with the University of Iowa Health Care, in their Finance and Accounting Services (FAS). Our team works out of the Health Care Support Services Building (HSSB) in Coralville. I have truly appreciated the opportunity to learn more about the essential role FAS plays in supporting strategic planning, operations, budgeting, and the broader goals of the organization. B...

Hello from Tomah, Wisconsin!                                                                                                Tomah's Health Hospital that they moved into in 2020 This summer, I have the incredible opportunity to intern at Tomah Health in Tomah, Wisconsin. Tomah Health is a critical access hospital situated in the heart of west-central Wisconsin, nestled between the major cities of Eau Claire and La Crosse. Its location makes it a vital healthcare hub. The hospital is affiliated with both Mayo Clinic and Emplify Health by Gundersen, creating a dynamic and collaborative healthcare environment that brings together top-tier medical expertise. My preceptor for this internship is Derek Daly, the CEO of Tomah Health, and a proud Iowa MHA alumn...

Hello from Minneapolis! This summer, I have the excellent opportunity to spend time at Allina Health as one of the organization’s Administrative Residents! Allina Health is based in Minneapolis, MN, but has 13 hospital campuses, over 60 primary care clinics, and over 100 specialty clinics in the Twin Cities and beyond. Allina Health delivers exceptional care everyday and is consistently recognized by U.S. News and World Report as having the top hospitals in the Twin Cities and Minnesota.  My 12 weeks with Allina Health are being spent specifically with the Continuing Care service line which includes hospice, palliative care, home health, rehabilitation services (inpatient and outpatient), senior care, community services, and more. Basically, any service needed after an acute care event, Continuing Care provides it! We have one of the top rehabilitation institutes in the nation, so seeing the level of care we provide has been so inspiring. I am very lucky to work alongside the leade...

  Hi everyone from Iowa City!   I’ve had a great experience so far this summer working as an intern with the Patient Access Center (PAC). The department is based out of HSSB in Coralville and mainly handles scheduling appointments for patients at UIHC. It’s split into two groups: PAC schedulers, who are non-provider staff, and ICC, which focuses on nurse triage. My preceptor is Keri Semrau, the director of the PAC and ICC, but I also work closely with other managers, including Michael Hesseltine (ancillary services), Neil Christiansen (operations), and Jen Boyd (nurse manager). We’ve been working on several projects aimed at improving workflow and productivity in the department.   One of the projects I’m currently working on is improving curbside provider-to-provider consultations. We’re tackling this from three angles: revisiting provider reimbursement, addressing legal concerns, and finding ways to improve the technology. This project is still in the early stages...

  Hello from Iowa! This summer I have had the amazing opportunity to work as the executive intern at Revology, located right in the heart of downtown Iowa City. Revology is a tech-enabled revenue cycle management company that works hard every day to help hospitals and health care providers to collect their earnings at a more efficient rate. With the help of the company’s AI system, Auxo, the team is able to bring a new level of innovation to revenue cycle management, giving me a great insight into how technology is advancing the healthcare field at such a rapid and exciting rate.  Alongside the company’s impressive technology and deeply rooted dedication to the revenue cycle, Revology has been built on a strong foundation of hard working team members that not only show up everyday to achieve amazing results for their clients and propel the company to success, but show up to support one another in every endeavor. Chris Klitgaard and Rachel Trevizo, Revology’s CEO and COO respec...

  Greetings from beautiful Salt Lake City, Utah!  This summer, I’ve had the incredible opportunity to complete my internship with the University of Utah Hospitals and Clinics—the sole academic medical center in the state of Utah and one of the largest in the mountain west. The University of Utah Health system is made up of five (soon to be six) hospitals, 12 community health centers, 22 affiliate hospitals, and 54 telehealth sites. The system serves patients across roughly 10% of the continental U.S., with primary service areas including Utah, Idaho, Montana, Wyoming, and much of Nevada. There are nine interns in our cohort, and each week we’ve had the opportunity to meet with executive leaders and tour various facilities across the health system. I have worked with the System Planning team at the main hospital, which includes three key groups: Strategic Integration, Space Planning, and Operational Project Management. Throughout my internship, I’ve had the privilege of contrib...