Summer Internship: UIHC


By: Michael Baca
Hello from Iowa City! This summer I am serving as the operations administrative intern at the University of Iowa Hospitals and Clinics under Mr. Sabi Singh who is the co-Chief Operating Officer. UIHC is Iowa’s only comprehensive academic medical center with 705 inpatient beds. During the 2013 fiscal year, UIHC totaled over 31,000 admitted patients and 975,000 clinic visits.

My internship has just begun here at UIHC and I am excited to get rolling. The majority of my projects thus far have been working with Ben Hall, who is an alumnus of the program, in O.R. administration. I have worked on identifying payment discrepancies (expected versus actual payments from insurers) by procedure. As I get further along in this project, I will dig deeper into specific cases to try and identify why these discrepancies exist (example: a coding error). Additionally, I have been analyzing case-length time in the OR by service line. Case length begins when the patient is brought into the OR and ends when they leave the OR. The goal is to improve efficiencies and identify best practice physicians and service lines. Beginning next week I will be observing some surgical cases.

At the very beginning of my summer, UIHC hosted a “Service Excellence” event where senior leaders come to talk about the importance of “going the extra inch” to make every patient’s experience a positive one. It was great to see how committed senior leadership is to the cause and to see them speaking to frontline staff about the importance of service excellence.   

In my spare time and on the weekends, I have been enjoying the great outdoors. Most of this time has been spent fishing, but also includes runs, hikes, bonfires and occasionally flying RC planes with a middle school student that I mentor. Later on this summer, I will be traveling throughout the Midwest (Wisconsin, Kansas, and Arkansas) to visit some of my close friends (one of which works on a big cat wildlife refuge – so I’m fairly excited to get up close with lions and tigers).

Comments

Post a Comment

Popular posts from this blog

Adriana Kotchkoski (MHA '24): Nihon Keiei Consulting Group

Image
Konnichiwa from Japan!   As I sit down to write this blog post, I am filled with a sense of gratitude and accomplishment as I reflect on my time as an intern at Nihon Keiei Consulting Group in Osaka, Japan. This summer has been nothing short of remarkable, offering me a unique blend of professional development and cultural immersion that I will cherish forever.   During my time at Nihon Keiei, I had the opportunity to engage in in-depth research and analysis, creating comprehensive market profiles for the healthcare sectors in the Philippines and India. These profiles laid the foundation for strategic expansion plans, and it was an honor to present my findings and recommendations to a senior consultant during insightful one-on-one meetings. These interactions were not only professionally enriching but also allowed me to witness firsthand how strategic decisions shape the course of an organization's growth.   One of the most rewarding experiences during my internship was t...
Read more

Devante Davis (MHA '24): UCHealth - Southern Region

Image
Hello my name is Devante Davis I am going into my 2 nd year as an MHA student at the University of Iowa!    I am currently interning at UCHEALTH southern region in Colorado Springs, and UCHEALTH mission statement is to Improve lives through providing quality care. My preceptor is Andrew Ritchie the Chief Operation Officer of the UCHEALTH southern region. He great a developing talent while unlocking hiding potential within his interns, and fellow! My favorite project was evaluating what the rest of the world is doing to recover from this global nursing shortage. Summarizing the data and be a part of creating a valuable plan to implement into the UCHEALTH southern region. A few other fun events I attended were the pikes peak annual racing event, viper’s baseball game, the incline!  
Read more

Naudya Chhuon, UIHC Accounting and Financial Services (MHA '25)

Image
This summer, I had the opportunity to be a part of the Finance and Accounting Services team (FAS) at the University of Iowa. My internship allowed me to better understand what it is like to work in finance and accounting, especially within the healthcare industry. From managing a vaccination clinic project to tackling financial models, I got to contribute to some and be a part of some fun projects. One of the highlights of my internship was being the go-to person for all things related to the HPV vaccination clinic with the Population Health team. This project provides Shoes for patients under 13 years old who obtain their 2 nd  dose of the HPV vaccine. I found myself at the center of communication between four different teams, which meant I got to lead meetings, and make sure we were all on the same page. Our big event is coming up in the second week of August, and I am proud of how smoothly everything has been running so far.  Another big part of my summer was getting my han...
Read more