Summer Internship: University of Iowa Physicians Group (UIP)

By: Zoe Horak


Hello!

 

This summer I am interning with the UI Physicians Group (UIP). UIP works with nearly every single aspect of the hospital in some way or another – the division that I am working with is the Patient Access Center (PAC). PAC includes the Integrate Call Center as well as the Admissions and Transfer Center. They are a non-revenue generating portion of UI Health Care/UIP, and their primary focus is patient throughput. My preceptor is Beth Jaggers and she is the Administrative Director for UIP, but I work most with Keri Semrau, the Director of PAC, ICC, and ATC. 

 

So far in my internship, I am working on roughly 3-4 various on-going projects. My main project is Template Optimization; Keri gave me the opportunity to become Project Lead, so I dove right in! We are looking at each department within UIHC and seeing how their provider templates can be improved and more standardized so that the clinic is functioning at the highest level of productivity. My other smaller projects include assisting with ILI (COVID-19) Event Response Line trainings and staffing, Advanced Practice Practitioner productivity (with Jean Prahm), and PAC financial analysis. Keri also gives me a lot of exposure to many smaller projects with quick turnaround time that are needed for high-ranking individuals, so I appreciate the exposure to have my work/data going to those individuals. 

 

Outside of my project work, UIHC/UIP interns attend Lunch and Learns with various hospital leadership as well as Rounding with different hospital departments. We also are brought in to conduct the annual Space Survey for Capital Management, and I have been able to go to some pretty cool places, especially during a pandemic (12th floor of Stead while it is completely closed to the public).

 

Life is very interesting this summer with the pandemic and I spend a lot of my time either working (more), seeing friends (socially distanced), or outside in the sun (on my balcony). I work Saturdays at an eye clinic and for the month of July I am working Sundays as a Radio Communicator for Pre-Procedure Asymptomatic COVID Testing (try saying that 5 times fast)! I am incredibly grateful for the plethora of opportunities I am having this summer, but miss the other half of the cohort who are not here in Iowa City! 

 

Stay safe, wear a mask, and go Hawks!

Comments

Post a Comment

Popular posts from this blog

Devante Davis (MHA '24): UCHealth - Southern Region

Image
Hello my name is Devante Davis I am going into my 2 nd year as an MHA student at the University of Iowa!    I am currently interning at UCHEALTH southern region in Colorado Springs, and UCHEALTH mission statement is to Improve lives through providing quality care. My preceptor is Andrew Ritchie the Chief Operation Officer of the UCHEALTH southern region. He great a developing talent while unlocking hiding potential within his interns, and fellow! My favorite project was evaluating what the rest of the world is doing to recover from this global nursing shortage. Summarizing the data and be a part of creating a valuable plan to implement into the UCHEALTH southern region. A few other fun events I attended were the pikes peak annual racing event, viper’s baseball game, the incline!  
Read more

Alexa Colella (MHA '24): revology

Image
Hello! My name is Alexa Colella and I am an incoming 2nd year Master of Health Administration student at the University of Iowa. My professional interests include entrepreneurship, workplace culture and health, holistic health, health innovation, and health technology. My personal interests include weightlifting, hiking, traveling, thrill-seeking, theatre, reading, animal documentaries, and photography. This summer, I am completing an administrative internship with revology , in the heart of downtown Iowa City. r evology is a technology-enabled revenue cycle management startup firm that helps providers get more from their revenue cycle . Our good humans and smart technology enable health systems across the U.S. to transform their revenue cycle management process , adding more to their bottom line. My preceptor this summer is Chris Klitgaard , the CEO of revology . Chris is an alumnus of our MHA program and has been working in revenue cycle for most of his career. He has started
Read more

Adriana Kotchkoski (MHA '24): Nihon Keiei Consulting Group

Image
Konnichiwa from Japan!   As I sit down to write this blog post, I am filled with a sense of gratitude and accomplishment as I reflect on my time as an intern at Nihon Keiei Consulting Group in Osaka, Japan. This summer has been nothing short of remarkable, offering me a unique blend of professional development and cultural immersion that I will cherish forever.   During my time at Nihon Keiei, I had the opportunity to engage in in-depth research and analysis, creating comprehensive market profiles for the healthcare sectors in the Philippines and India. These profiles laid the foundation for strategic expansion plans, and it was an honor to present my findings and recommendations to a senior consultant during insightful one-on-one meetings. These interactions were not only professionally enriching but also allowed me to witness firsthand how strategic decisions shape the course of an organization's growth.   One of the most rewarding experiences during my internship was the develop
Read more